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My film should have arrived by now, but I haven’t received an email notification?

If you are wondering if we have received your film yet, please check your inbound tracking number with the Post Office. If tracking shows your film has arrived at our post office, but you have not been notified, please allow 1 – 3 business days to enter production.

Additionally, check your SPAM folder for notification or in case we sent an invoice for additional payment due. We use the Paypal platform for invoicing. You do not need a Paypal account to pay an online invoice, any Visa, Mastercard or AMEX credit or debit card will work.