close

My film should have arrived by now, but I haven’t received an email notification?

Please check your SPAM folder to see if the notification went in there.

Additionally, check your SPAM folder in case we sent an invoice for additional payment due. We use the Paypal platform for invoicing. You do not need a Paypal account to pay an online invoice, any Visa, Mastercard or AMEX credit or debit card will work.

3 replies on “My film should have arrived by now, but I haven’t received an email notification?”

I haven’t gotten any information in my email regarding whether my film has been received! Any information would help!

Comment on this FAQ

Note: We don’t monitor the comments very often, so please contact us directly if you have questions.

Your email address will not be published. Required fields are marked *