Customer Service

We love film!
Located in Southern California, The DarkRoom has been developing film since 1976.

The DarkRoom, PO Box 75436,
San Clemente, CA 92673

For Media and Press Inquiries

Questions or comments?

Check out our FAQ section first for an immediate answer. Most questions including service times are answered in the FAQ’s.

Before inquiring as to your order status, please review the Production Times FAQ.
If you have a question that isn’t on our FAQ page or have a comment, please fill out the form below. We will respond promptly (likely within 6 hours if during business hours).
If you are wondering if we have received your film yet, please check your inbound tracking number with the Post Office. Once orders arrive at the post office, they may take 1-3 business days to enter production. You will receive an email when your order enters production.

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