October 31, 2017 / By admin / In

What are your turnaround times?

Most orders are shipped within 3-5 business days after it enters production. We are located in Southern California, so mail takes 2-5 days to reach us from almost anywhere in the country. Occasionally we run a bit longer, especially before or after holidays. You will also get your web uploads approximately 3-4 business days after your order goes into production. Please note there are some exceptions. Super Scan orders typically take 3-6 business days. Film shot in a non-standard format will take several extra days due to manual scanning. This includes APS / Advantix film developing, 110 film developing and 126 film format developing, mini-Diana’s, panoramic formats and sprocket hole rolls etc.

Additionally, any film that arrives damaged (torn sprockets, overlapped frames, uneven frames) will take longer due to manual scanning.

Prints and scans from previously developed film typically take 5-9 days.

Canvas, metal and bamboo products generally run 5-9 business day production time.

Prints ordered from scans online generally take 2-3 business days production time.

Since we are about a block from the post office, we make several pick ups and drop offs per day. The folks at the post office know us by name and put our stuff in the front of the line! You will receive an email as soon as your order arrives and enters production.