October 31, 2017 / By admin / In

What are your turnaround times?

Most film developing orders are shipped back to you within 3-7 business days after they enter production. We are located in Southern California, so mail takes 2-5 days to reach us from almost anywhere in the country. Occasionally production times run a bit longer, especially before or after holidays. You will also get your web uploads approximately 3-6 business days after your order goes into production. Please note there are some exceptions. Super Scan orders typically take 3-7 business days. Film shot in a non-standard format will take several extra days due to manual scanning. This includes APS / Advantix film developing, 110 film developing and 126 film format developing, mini-Diana’s, panoramic formats and sprocket hole rolls etc.

Additionally, any film that arrives damaged (torn sprockets, overlapped frames, uneven frames) will take longer due to manual scanning.

Prints and scans from previously developed film typically take 5-10 business days.

Canvas, metal and bamboo products generally run 5-9 business day production time.

Prints ordered from scans online generally take 2-5 business days production time.

If you track your inbound shipment to us, the USPS notification saying your order was delivered is actually acceptance by our local post office, it does not mean it is in our lab yet.  There is generally at least a 1 business day delay between the post office “received” notification and actual delivery to our facility.  The folks at the post office know us by name and put our stuff in the front of the line! You will receive an email as soon as your order arrives and enters production.